The Department of Home Affairs is supporting Australia’s response to the Russian invasion of Ukraine and is progressing visa applications from Ukrainian nationals as a priority, particularly for those with a connection to Australia.
Ukraine Visa Support page: Australian Government information about how to lodge a visa
AFUO Visa FAQ frequently asked questions about visa issues: English and Ukrainian
Transition Process to Humanitarian Visa Subclass 786
The transition process to a temporary humanitarian concern visa (Subclass 786) for Ukrainian nationals is available at https://www.homeaffairs.gov.au/help-and-support/ukraine-visa-support.
A flow chart with steps is shown below and can be downloaded here.

If you have a question, you can contact the department:
- By email: Enquiry form for Ukraine conflict visa arrangement
- By telephone: Global Service Centre (Monday to Friday 9 am to 5 pm local time)
- In Australia: Phone: 131 881
- Outside Australia: Phone: +61 2 6196 0196
Visitor Visa 600
For applicants with a relative in Australia, who choose to lodge a Visitor visa application in the Tourist stream, we hope the information below in Ukrainian will assist: